Open 24/7 • Free Collection & Delivery in London • 20% Student DiscountCall 0800 955 0071
Fix It SpecialistsIndependent Device Service

Delivery Policy

Where we deliver

We deliver to addresses across mainland UK. For the Scottish Highlands, offshore islands, or international orders, contact us for a quote before ordering.

Cost

Free delivery on prebuilt and custom PCs to mainland UK addresses, sent fully insured via DPD.

Dispatch & timescales

  • In-stock accessories & parts: typically dispatched within 1–2 working days.
  • Prebuilt PCs: typically dispatched within 3–5 working days after testing.
  • Custom builds: typically 5–7 working days (7–10 for enthusiast/workstation specs) as each machine is assembled and stress-tested before it ships.

You will receive DPD tracking by email once your order is dispatched, with a one-hour delivery window on the day.

Collection

You are welcome to collect from us at Office 3, 56 Tavistock Place, London WC1H 9RG by prior arrangement — call 0800 955 0071 to book a time.

Failed / missed deliveries

DPD will attempt redelivery or leave a card to rearrange. If a parcel is returned to us as undeliverable, we will contact you to arrange redelivery (a further charge may apply).